Privacy notice | Auxilium Consultancy Services

This notice explains how Auxilium Consultancy Services Ltd collects and uses personal information, including through this website.

Who we are

Auxilium Consultancy Services Ltd (“Auxilium”, “we”, “us”) is registered in Scotland, company number SC775440. Our registered office is Suite 4.1, 25 Bothwell Street, C/O Hawthorn Tax, Glasgow, G2 6NL, and our office is at 3F6, 126 West Regent Street, Glasgow, G2 2RQ.

We are the controller of the personal information described in this notice. If you have any questions about it, email Info@auxiliumcs.co.uk or call +44 7711 773118.

What we collect

When you use our contact form: your name, company, email address, phone number (optional), the service you are interested in and your message.
When you email, call or book a meeting with us: your contact details and anything you choose to tell us. Meetings booked online are arranged through Microsoft Bookings.
When we work with you or your organisation: the business contact details we need to deliver and manage our services.
When you visit this website: our hosting provider processes technical information such as your IP address, browser type and the pages you request, so that the site can be delivered and protected.
If you accept analytics cookies: Google Analytics collects information about how you use this website, such as the pages you visit, how long you stay, how you arrived (for example from a search engine), your approximate location (town or country), and your device and browser type. See “Cookies” below.

How and why we use it

To reply to your enquiry and arrange meetings. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps you have asked for before entering into a contract.
To provide and manage our services. Our lawful basis is the performance of our contract with you or your organisation.
To meet our legal, accounting and insurance obligations. Our lawful basis is compliance with a legal obligation.
To keep this website secure and working. Our lawful basis is our legitimate interest in running a safe website.
To understand how visitors use this website so we can improve it, using Google Analytics. Our lawful basis is your consent, which you give by accepting analytics cookies and can withdraw at any time using “Cookie settings” at the bottom of every page.
To send you occasional news, articles and resources by email, only if you have ticked the marketing box on our contact form. Our lawful basis is your consent, which you can withdraw at any time using the unsubscribe link in any email or by contacting us.

We do not sell your information, and we do not add you to marketing mailing lists without your consent.

Who we share it with

Netlify, Inc., which hosts this website and receives contact form submissions on our behalf.
Microsoft, which provides our email, Microsoft 365 and Bookings services.
Google, which provides Google Analytics, only if you accept analytics cookies.
Our professional advisers, such as accountants and lawyers, where needed.
Regulators, courts or law enforcement where the law requires it.

Some of these providers may process information outside the UK, including in the United States. Where that happens, the transfer is protected by UK adequacy regulations or by approved contractual safeguards.

How long we keep it

Enquiries that do not lead to work: up to two years from our last contact.
Marketing email consent: until you unsubscribe or ask us to stop, after which we keep only a record that you opted out.
Website analytics data: 14 months in Google Analytics, after which it is deleted automatically.
Client and project records: for as long as we need them to deliver our services, and afterwards for as long as required for legal, accounting and insurance purposes, normally up to six years after the project ends.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. To use any of these rights, contact us using the details above. We will reply within one month. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

We only use analytics cookies if you choose “Accept” on the cookie banner. If you choose “Reject”, or make no choice, no analytics cookies are set and Google Analytics is not loaded.

_ga and _ga_<ID> (Google Analytics): tell visits apart so we can count visitors and see how the site is used. They last up to two years.

We also store your cookie choice in your browser so we do not ask you again on every page. This is not a tracking cookie. You can change your choice at any time using “Cookie settings” at the bottom of every page.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.